You can use the search facility at any time to search through the entire catalogue of products to find what you like. If for example you are looking for World War II products, a search on the word 'World War II' will show you ALL products with the word World War II in their name, or description. This is very helpful when trying to find goods related to a certain theme rather than a type of product.
 

To see a more detailed information page for a particular product, and a larger image, then simply click on the thumbnail image or the 'click here for details' text. This will take you to a page where you will see more details, including size and price variations etc.
 

By selecting the appropriate product and price etc if this is applicable, then clicking the 'Order' button, your choice of product will be added to your shopping cart. You can continue to browse and build any combination of purchases that you like. Please note there is a minimum order of £10.00.
 

When you are ready to purchase, you can go to the 'Checkout', which can be accessed from the 'Shopping Cart' page which you will see when you add a product, or which is listed at the top of every page as a link called 'Cart' (see the top of this page), or you can use the 'Checkout' link, which is also shown at the top of each page. At this point you will be asked to log in.

If you are a new customer, then simply choose username and password which you wish to use, and then complete the rest of the information, and click on the register button. If you are already a registered customer, then simply enter your username and password, and press the 'Login' button. Whichever you do you will be taken to the next page which confirms the content of your shopping cart, and the details of where to send the goods.

It is possible to add a secondary address for delivery at this point if you wish for the items to be sent to another address, for example if you are buying it as a gift for a friend, or wish it to be delivered to a second home etc.

When you are ready, click the 'Next' button, the next page again confirms the details, and then asks you to choose your payment method.
 

We accept Visa, Master Card, Switch, and payment by cheque. You can choose which you wish to use from the drop down list, and complete the rest of the boxes if applicable.

(Note: Credit Card details are recorded on our secure server space, and processed manually the next working day. If there is any difficulty in the processing of the order, you will be contacted using the details shown on your order record.)

When you are done, click the 'Complete Order' Button, and your details will be sent into the order database. A confirmation page will be shown which confirms the details, and which can be printed as a record of the order placed. (There is a link at the bottom to make this a full page form before printing if you wish).

If you have chosen to pay by Cheque, you should print this page out, and send it with a cheque to:

Web Orders
Stonewall Figures.
52 Parc Godrevy,
Pentire,
Newquay,
Cornwall,
TR7 1TY

All payments will be cleared before any goods are dispatched.

A simple order tracking facility exists for those who wish to confirm the progress of the orders. Simply come back to the web site, and click on the 'Login' link at the top of the page. You will be presented with a page showing you what is in your cart, or stating that your cart is empty. You will notice that a new link has appeared at the top of the menu on the left hand side of the page. It is called 'Account Maintenance'. If you click on this you will see a page with the headings 'Order Information', 'Account Information' and 'Shipping Information'. In the Order Information you will see a box with any orders placed by you listed. By selecting the order which you wish to find out about, and then clicking the view button, you will see the order information page displayed again. The section near the top titled Order Status indicates the current status of the order. It will be one of four simple codes which show what stage the order is at, these are:

Pending: Your order has been received and is being processed, this will be shown until the order and payment are confirmed.

Confirmed: This will be shown when the details and payment have been confirmed, and prior to the goods being dispatched.

Cancelled: This will be shown if an order has been cancelled for some reason. This may either be as a result of a request by yourself, or because of problems with payment which could not be resolved.

Shipped: This indicates that the goods have been sent to the address specified in the order.